Vivek Agarwal’s Portal/Java Blog

An IBM Gold Consultant’s weblog about IBM, Lotus, WebSphere, J2EE, IT Processes, and other IT technologies

Posts Tagged ‘Dell’

Finally seem to have resolved my Dell Latitude D830 freeze issue!

Posted by Vivek Agarwal on October 5, 2008

Those of you who have been following my Dell Latitude D830 laptop freeze saga, know that I have been struggling for 3+ months with my laptop simply stopping to respond to mouse clicks/keys.  The only way out used to be a hard reset using the power button. In the comments section of my previous post, I had documented all the tweaks that I had tried in hope of resolving the issue, and many people pitched in with their ideas and experience as this is a fairly widespread issue. Well, since my latest changes, I have been freeze free for the last 3+ weeks, and I think I am finally ready to declare victory.

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Posted in Windows | Tagged: , , , , , , , | 24 Comments »

My new Dell Latitude D830 keeps freezing repeatedly! :(

Posted by Vivek Agarwal on June 9, 2008

I recently changed my laptop and got a new Dell Latitude D830 (with a Intel Core 2 Duo T9300, 4GB RAM, and a 160GB 7200 RPM hard disk) with Windows XP. I was initially very happy with my new laptop but in the last week I have been experiencing frequent system freezes – almost once a day and today had it happen twice! 😦 The laptop simply stops responding to mouse clicks/keys after running just fine for a few hours. The only way out is for me to hard reset the laptop. I have yet to see any kind of pattern to these freezes. It is extremely frustrating. I ran a memory test using memtest+ overnight for 8+ hours but everything looked fine. I have run some Dell diagnostics and have not found anything wrong yet. I plan to run more comprehensive diagnostics overnight. I also am running some perfmon logging with the hope that I might see something in the logs that might give me a clue. These problems sure seem hard to track down. Anybody have a clue on what I can do?

PS: Please read my comments below for updates and resolution – yes, the issue may be fixed finally.

PPS: August 3, 2008 update: Nope, the issue is not fixed!

PPPS: September 27, 2008 update: I am hopeful again that my issue has been resolved -read below for updates/resolution.

PPPS: October 5, 2008 update: Check out my follow-up post on a summary of my laptop freeze resolution steps.

Posted in Windows | Tagged: , , , , | 109 Comments »